What should be checked to resolve issues related to the connector?

To resolve issues related to the connector, confirming that the Relativity connection is configured properly is essential. This step involves checking all details related to the connection settings, such as the endpoint URLs, authentication credentials, and any other parameters needed for the connection to function correctly. An incorrectly configured connection may prevent data from flowing between systems or cause errors in data retrieval and uploads.

Ensuring the proper configuration helps to ascertain that no miscommunication happens between the systems, which could lead to functionality issues. It is a foundational step in troubleshooting connector-related problems, as any discrepancies in these settings can directly halt operation.

While other options may seem relevant, they focus on different aspects that do not target the configuration of the connector specifically. For example, checking user account activity pertains to permissions and access issues rather than the connector's technical setup. Similarly, reviewing document sizes is more about data handling rather than the connection itself, and keeping the application updated is important for overall functionality but may not directly resolve specific connector configuration issues.